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Friday, May 02, 2008

Fact Checking

I got an interesting letter in the mail this week. The first paragraph say:
Dear Aaron,
You purchased a 2006 Tundra 7 months ago. The original in service date of the vehicle, which activates your factory warranty, was over 38 months ago. Your 36 month/36,000 mile factory warranty has expired.

Ummm... no. They got my name and the year/model right but everything else is completely wrong and self contradictory. I bought my truck almost 2 years ago, not 7 months. I also got a much better warranty than 36mo/36k. And since I bought it new, which they must know, then how could the original service date be 31 months before they think I bought it? They would have to try really hard to get it any more wrong.
These third party warranty shysters really irritate me. It's bad enough that I get crap like this on a weekly basis but they can't even get their story straight. The letter threatens that this is my "final notice". I wish!

2 Comments:

Anonymous Anonymous said...

That letter would piss me off too. I have about 6,000 miles and 10 months left on my warranty, so by the fall my warranty will be over. I wouldnt be surprised if my car started to have problems after that.

10:51 AM

 
Blogger Aaron said...

I feel sorry for Mark. The transmission on his Explorer died just after his warranty expired. It was not a cheap repair.

1:15 PM

 

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